TRUST IN OUR EXPERIENCE & EXPERTISE
Phil Caffery is the Branch Director of our Midlands office and has over 25 years of experience in the insurance sector. We know. We don’t think he looks old enough, either!
Phil’s values perfectly mirror the ethos of C&C. His priority is ensuring that clients enjoy the level of protection appropriate to their needs and that he’s available whenever that cover is called upon. He started his insurance career in claims management, so he fully understands how demanding and exhausting it can be for a client when they have to go through a claims process. Fortunately, our clients benefit from the experience and support provided by our in-house Claims Team, who will do most of the heavy lifting during such times. Something that not all insurance brokers in the Midlands can claim to offer.
Insurance Brokers in The Midlands
We opened our Midlands doors in October 2020, to better service clients across the region, which made sense given that Phil is a haulage specialist, and that the Midlands is essentially the hub of the UK distribution network. That said, even though we’re Midlands insurance brokers, our clients are based throughout the UK, from Scotland to Kent and Wales to East Anglia; such is the value clients put on their relationship with C&C.
Our Midlands branch has an incredibly high retention rate of 92%. What’s more, most new business comes through referrals from clients who appreciate the peace of mind we provide them.
In addition to haulage and transport, the Midlands branch also has growing numbers of clients across the food manufacturing and construction sectors. And regardless of sector, the branch has also received an unprecedented level of enquiries for Credit Insurance, which is now widely regarded as no longer a luxury item.
What sets Phil and his team apart from other Midlands insurance brokers is that they go way beyond what is expected of them – by a country mile. Our clients don’t just trust us on price; they trust us to have their best interests at heart. We look for the risks and help clients to manage them. We assess trends and help clients modify them. And clients value us most when we’re needed for a claim.
