With 50 years of transport experience, C&C is respected throughout the bus and coach industry for providing specialist insurance advice for all manner of passenger transportation needs.
We are bus and coach insurance specialists; able to assess risks, create risk management strategies and help bus and coach operating clients of all sizes, create the bespoke insurance package you need to cover the risks that you uniquely face.
Whether you have a large fleet or are a one-vehicle band, our long-standing reputation in the transport sector means we can negotiate the best insurance packages for you. Clients recognise that we are more than just a broker. Our fleet transport insight contributes to their balance sheets through data analysis, ensuring long-term premium management.
And we’re unapologetic about emphasising that we’re NOT a call centre. At a time when many brokers rely on Live Chat and Claims Portals, our clients benefit from having a friendly, dedicated contact who works hard to understand your business, your goals and your challenges. Our industry-smashing client retention rate of 97.7% speaks volumes about the level of service they receive and the reassurance it provides.
Bus & Coach insurance cover for many vehicle and fleet types
We’re able to find the right insurance protection for all operators of:
Whether single vehicle operators or extensive fleets; we are able to source the appropriate transport insurance for your business needs.
We are also pro-active in developing insurance solutions in the Battery Electric Vehicle (BEV) sector, working with OEMs and insurers to provide the best outcomes for our clients.

Our Clients Have Access To Their Own Claims Analysis Tool
Clients can access our claims analysis tools that identify valuable insight into claims trends. Amongst other things, it can pick out claims spend statistics for any given policy period, identify driver trends, liability & accident circumstance trends, and provide an up-to-date current status on each claim.
This is all accessible from within one user-friendly screen, allowing clients a multitude of insights at the click of a button.
Tailored Bus And Coach Insurance can include A Range of policies:
Motor Fleet: groups all your vehicles together including coaches, buses, minibuses, vans, and cars under one policy document.
Environmental Impairment: covers your responsibility for damage to Third Party property and your own site. This can be for either gradual or sudden and unexpected pollution.
Buildings and Contents: covers loss and damage to your buildings and contents following an insured peril. It’s important that your sums insured represent the cost for replacement as new when the incident occurs. Underinsurance could result in a partial payout in the event of a claim.
Public and Product Liability: covers you if you or your employees are liable for injury to customers or the public, or for damaging their property as a result of your business activities. The limit of indemnity under this section must be adequate for your business needs.
Management Liability Policy: reimburses the cost incurred by board members, managers and employees in defending claims made by shareholders or third parties for alleged wrongdoing. Cover can also be extended to include corporate legal liabilities which protects the business.
*via our Appointed Representative
Business Interruption: can protect against loss of income due to an unexpected event, such as fire, flood or some other unforeseen circumstances.
Personal Accident and Business Travel: personal accident- this policy will pay employees wages up to a certain percentage to the company. Travel – gives cover for employees travelling abroad on business.
Excess Motor Liability: Covers you if your standard commercial policy for Third Party property damage hits its limit (usually at £5m), giving you that extra cushion to avoid footing the rest of the bill yourself.
Cyber: covers the losses relating to damage or loss of information from IT systems and networks from an actual or suspected unauthorised IT system access, electronic attack, or privacy breach.
Credit Insurance: cover against the risk of businesses not being paid for goods or services that they sell, or buy, (if on a pro forma basis).
Healthcare*: cover could include private medical insurance for individuals or groups, income protection, life assurance, critical illness or key person protection.
Why Choose Us For Your Bus & Coach Insurance?
Our clients tell us there are many benefits to working with us:
Expertise
The Bus & Coach team is headed up by Georgina Shaw and THL Manager, Laura Corbett. We have considerable insight into this sector, so we instinctively understand a client’s needs and know which insurers are best placed to secure the right cover for those needs. Our excellent insurer relationships bring all manner of benefits for clients in terms of buying power, negotiating and speed of response, regardless of claims history.
Relationships
Clients repeatedly tell us that the relationship with their C&C contact is one of the biggest benefits of working with us. At the risk of repeating ourselves, we’re NOT a call centre! We take the time to really understand our clients, as people and businesses, along with the specific markets they operate in. With over 40% of our staff having been with us for 5 years or more, consistency of contact means clients avoid starting at square one when it comes to renewals or initiating a claim.
In-House Claims Team
And if the worst happens and you need to make a claim, our in-house claims team will manage the process and take the lead, managing as much interaction with insurers and loss adjusters as possible. Think of them as an extension of your business; a team who will challenge, chase up, and champion your case all on your behalf. Having our team take the headwind at such a difficult time is always cited as a major benefit. And the best bit? This is all covered with no extra claim handling fees.
Our in-house risk management team can also assess your business exposures and assist in reducing your risk, which in turn can enhance your relationships and reputation with insurers.
Off-the-shelf commercial packages could leave you exposed at the time you need it most – when a claim occurs. We can provide a free, no-obligation review of your current bus and coach insurance programme and risk management procedures to create a bespoke solution that fits your requirements.


